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What is Silvee & Where is it located?

Silvee is a 925 Silver Jewelry brand providing high quality jewelry that is budget friendly and easy to wear, and we are currently operating from dahanu, mumbai

Why choose Silvee?

At Silvee, we are committed to delivering excellence and ensuring customer satisfaction. Here are the top reasons to choose us:

  • High-Quality, Affordable
  • Unique Design Jewelry
  • Trust and Reliability
  • Seamless Experience

Are Silvee's products skin-friendly?

Yes, all of our products are made from skin-friendly materials that are gentle and safe for all skin types. *might be exceptional in some cases

Can I wear Silvee’s products if I have sensitive skin?

Absolutely! We ensure that all our products are safe for sensitive skin, offering comfort without irritation. Also we provide high quality finishing products that are not rough while wearing.

How do i clean my jewelry?

  1. Gentle Cloth Cleaning
  2. Avoid Harsh Chemicals
  3. Gentle Scrubbing
  4. Keep Jewelry Dry
  5. Proper Storage

return & refund policy?

  1. Returns accepted within 7 days of purchase.
  2. Items must be unused and in original packaging.
  3. Exclusions: Customized items and sale products.
  4. Contact us for further details

Do you offer customization?

No, currently we are operating on pre manufactured design only, but we are planning to start it ASAP.

How can I track my order?

Tracking your order is now easy, just enter Order ID or AWB on this Page: Track Order

Are there any ongoing discounts or promotions?

All the coupon codes and offers are displayed on the product page only to use it you just have to click and apply it on checkout page

When can I expect my order to be delivered?

  • It takes us upto 48hrs to dispatch your order once it is confirmed.
  • After being dispatched, deliveries are completed within 3-7 business days.
  • We will keep you updated on email or registered mobile no

Do you offer gift wrap for the product?

YES, we offer a Gift wrap for your order just with a nominal fee of 50Rs

Is COD(Cash On Delivery) Available?

No, currently we are only providing prepaid methods from Cards, UPI, Net Banking etc.

Can I receive my order when I return if I’m out of station?

  1. If the order hasn’t been dispatched yet: Just send us a reminder with your preferred shipping date, and we’ll adjust accordingly.
  2. If the order is in transit: We’ll request the shipping partner to hold it for a few days and reattempt delivery. (Note: This service is not guaranteed.)
  3. Alternative option: You can have your neighbor or security receive the parcel on your behalf.

How can I see the offers going on right now?

  • Visit our official website regularly, as we offer discounts during festive seasons and special events.
  • Subscribe to our newsletter and follow us on social media for exclusive offers and promotions.
  • Contact our support team to inquire about any current offers or sales.
  • Follow us on social media for real-time updates and exciting deals!

Need to exchange my product as it is broken?

We’re sorry to hear that your product is damaged! Here’s how you can easily exchange it:

  • Write an email or contact us at: +91 96378 27744
  • Make sure to include images of the damaged product along with the unboxing video.
  • Once everything is verified we will arrange replacement ASAP.

How do I care for my jewelry to keep it in top condition?

To maintain your jewelry’s shine and durability, avoid exposing it to harsh chemicals, perfumes, or water. Store it in a dry, cool place, and clean it regularly with a soft cloth.