Shipping Policy
At Silvee, we are committed to delivering a seamless and exceptional shopping experience. Below are the details of our shipping policy to ensure transparency and clarity:
Shipping Destinations
Silvee currently ships all orders within India. For international shipping inquiries, please reach out to us at silvee.co@gmail.com or WhatsApp us at +91 96378 27744. We are happy to explore options for global customers.
Order Processing Time
We process and dispatch your orders within 24-48 hours of confirmation. During peak seasons, festive periods, or promotional events, processing times might extend slightly. We appreciate your patience as we ensure your jewelry is perfectly prepared for shipping.
Shipping Methods and Delivery Time
We partner with trusted logistics providers to guarantee safe and timely delivery. The estimated delivery times are as follows:
- Standard Shipping: 3 to 7 business days, depending on your location.
Please note that delivery timelines are estimates and may be subject to unforeseen delays due to weather, high demand, or other external factors.
Shipping Fees
We offer complimentary standard shipping on all orders across India as a token of gratitude for choosing Silvee.
Order Tracking
Once your order is shipped, we’ll send you a tracking number via email or WhatsApp. Use this number to monitor your shipment's progress until it reaches your doorstep.
Additional Information
- Delivery Delays: If your order is delayed beyond the expected time, please contact us at silvee.co@gmail.com or WhatsApp us at +91 96378 27744, and we’ll resolve it promptly.
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- Incorrect Address: Ensure that your shipping address is accurate when placing an order. Silvee is not liable for shipments sent to incorrect addresses provided by customers.
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- Unsuccessful Delivery Attempts: If a delivery attempt fails multiple times, the courier may return the package to us. We’ll contact you to arrange a redelivery, which may incur an additional fee of ₹200.
Contact Us
Have questions about shipping or need assistance with your order? We’re here to help! Contact us anytime at:
- Email: silvee.co@gmail.com
- WhatsApp: +91 96378 27744
Thank you for choosing Silvee. We’re delighted to be a part of your journey to timeless elegance.